Finding the right removals team can have a huge impact on how you experience a home move.
Having practical assistance with the logistics of getting everything from your old home to your new home is often essential, and it’s important to make sure that you get a service that’s perfectly suited to your unique requirements.
Below, we’ve outlined 5 questions to ask potential removals services, to help you find the right one for you.
What services do you offer?
One of the first things to ask prospective home removals teams like Bright Movers is which services they offer. If you just want help with getting your items from A to B, then a basic service might be sufficient.
If, however, you also want help with packing, or you need a storage solution, you’ll need to find a slightly more comprehensive service provider.
Are quotes fixed?
Most reputable home removals companies will have a pretty detailed quotation process. They often use a combination of forms and video surveys to provide you with a figure, but it’s important to find out whether that quote is fixed, or if it might be subject to change.
Ideally, you’ll find a provider that uses fixed quotes. You don’t want the cost of the move to suddenly start creeping up unexpectedly, and an experienced removals company should be able to accurately determine how much to charge you.
How are delicate items handled?
If you have particularly delicate items that need to be moved, whether that’s a TV or an old cello, it’s important that you can be confident in the removals team’s ability to move these items safely. Ask how delicate items will be wrapped, packed or protected as well, if you’re using a service that includes packing.
Are you insured?
Even with the best removals crews, accidents can happen. What really matters in these situations is that they have adequate insurance. Most reputable removals services will be insured up to around £50,000, but per item limits might be lower.
If you have any particularly valuable items that need to be moved, then it’s likely worth getting an additional insurance policy put in place. This can sometimes be added to your home insurance policy, or in more specialised cases, might require a separate policy altogether.
Can I see reviews?
Lastly, check their reviews. Look on places like Trustpilot and Google reviews, and try to gain an overview of how their average customer experiences their service. The odd issue here or there isn’t necessarily something to worry about, but clear trends could be indicative of a more genuine issue that might be worth avoiding.
Besides these important questions, you’ll also have to go with your gut feeling. Things like communication style and professionalism can be harder to put a finger on, but nonetheless can be very important factors when deciding on an appropriate solution. Get a few quotes from different providers, so that you can gain a more complete perspective of what’s on offer.
